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Technical support specialists provide technical assistance to customers, either in person or over the phone. They help customers troubleshoot problems with their computers, software, and networks.
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Help desk analysts provide first-line technical support to customers. They answer customer questions and resolve simple problems. If they cannot resolve a problem, they escalate it to a more experienced technician.
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Web developers design and create websites. They need to have a strong understanding of HTML, CSS, and JavaScript. Some web developers also have experience with other web development technologies, such as PHP and Python.
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Software developers design, develop, and test software applications. They need to have a strong understanding of programming languages and software development principles.
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Data analysts collect, clean, and analyze data to help businesses make informed decisions. They need to have strong analytical skills and experience with data analysis tools.
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QA engineers test software applications to ensure that they meet quality standards. They need to have a strong understanding of software testing principles and tools.
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Project managers oversee IT projects from start to finish. They need to have strong organizational and communication skills.
Image Credits: Google